Multi-agency working

RIVIAM enables organisations from multiple sectors to work together across the same patient record

Multi-agency approach

RIVIAM's multi-agency approach is enabled by managing a user's access rights so they only have permission to access a group of pathways or services, the cases managed within them and the relevant patient records.

Users from a third sector organisation might be granted access to a different group of services from the users of a healthcare provider, for example.

In this way, we protect patient data but still enable multiple organisations from different sectors to work together across the same patient record.

Controlling access

When users are created in RIVIAM, based on the organisation they work for or their team, they are granted permission to access a group of services or pathways.

If a case moves out of the pathway into another where the user doesn't have permission to access it, they can no longer see the case and the patient record.

We want to hear from you

If you would like to find out more about our services and how we can help, please get in touch

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