Managing sensitive information
Security is central to RIVIAM, with all sensitive data encrypted to meet the high standards required for NHS operations
- Data management
Our platform and digital services are run from a secure data centre in England. All information is continuously encrypted using the AES256 algorithm.
Accredited and secure
RIVIAM's platform and services are run from Amazon Web Services London Region, accredited to the UK Government’s standards.
Our services are available 24 hours a day, 7 days a week. We operate 99.95% SLA uptime.
Connected to the NHS Network
RIVIAM is connected to the NHS Network (HSCN) to ensure secure access for NHS customers.
Secure services
All our web and mobile services are designed to meet the highest security requirements. We regularly engage third-party organisations to conduct penetration testing, ensuring our services remain secure
Sensitive data is safe at all times and cannot be intercepted, with all information held in a secure AES256 database.
Two-factor access is enabled to meet NHS information governance requirements.
Consent management
Built-in consent features enable information sharing about individuals across health and care communities.
Subject access requests and auditing
RIVIAM provides auditing for every user action that updates or accesses a record about a person.