What we do
Every day in the NHS, people's lives are being improved because RIVIAM provides a secure platform and services for co-ordinating care
With RIVIAM, our customers create efficiencies, reduce costs and deliver joined-up health and social care using integrated information.
Referral management for co-ordinating care
Secure Referral Portals auto route referrals to Workflow enabling healthcare teams to receive information efficiently and work better together.
Facilitating collaboration across sectors
With RIVIAM's Multi-agency Referral hub, care is extended to include the local authority and commissioned third sector providers for more integrated health and social care.
Our Hospital to Home service provides easier access to community and wellbeing services for patients fit to go home, and provides a dashboard for hospital teams to make quicker discharge decisions.
Digital Immunisations Consent Service
Since 2018, we have been supporting our customer's school-aged children's vaccination programmes and are England's leading eConsent provider.
In 2024 alone, RIVIAM processed 1.9 million eConsents.
Citizen / Patient Portal
People can book appointments and take control of their care with our Patient Portal reducing the number of Do Not Attends.
Sadie AI services
Something smart is coming... RIVIAM is introducing Sadie AI services - your intelligent assistant.
Our solutions are improving care now
〝Using RIVIAM has enabled us to reduce the amount of time our team spends triaging consents by over 90%. This is a significant saving that we can reinvest in our immunisations service.〞
〝Parents have also fed back that they find the online system clear and easy to use. The additional functionality of being able to set up and book community catch-up clinics has reduced the burden on our admin teams and improved access to community clinics for families across Bristol, North Somerset and South Gloucestershire.〞
See more case studies
See the evidence and outcomes for our customers of using RIVIAM's services.
Providing NHS integration
RIVIAM integrates with NHS systems like TPP SystmOne™ and EMIS Web, enabling new care pathways.
We can provide a secure link to Shared Care Records, document delivery into GP systems, and secure email processing of referrals directly from NHS accounts into RIVIAM.
Priced to meet the needs of health and social care providers, our cost-efficient Software as a Service ensures value for money. With focus on customer success, we build long-term customer relationships.
Our latest news
Wera Hobhouse MP for Bath visits RIVIAM Digital Care to officially open our new office
On Friday the 14th of February, we were delighted to welcome Wera Hobhouse, MP for Bath, to officially open our newly renovated...
Welcoming new team members to RIVIAM: Our new colleagues of late 2024
Late last year, we welcomed four amazing people to the RIVIAM team: Henry McBraida, Vanessa Ryan, Cato Goffin, and Luke Berry.
RIVIAM's customer support escalation procedure
We are pleased to share RIVIAM’s newly refined customer support escalation procedure .
RIVIAM starts 2025 with welcoming two new team members
With the ever-evolving health sector, the need for efficiency solutions rises constantly.
The RIVIAM team wishes you a warm, happy and healthy 2025
Together, we’ve strengthened connections across health, social care and third sector creating integrated care solutions.
Bringing healthcare and technology together: Our experience at the Nursing Times Digital Nursing event 2024
Last Tuesday, November 5th, RIVIAM had the privilege of exhibiting and sponsoring the Nursing Times Digital Nursing event, whe...