Referrers

RIVIAM helps you get the right care for your patients

Our goal is to enable you to refer people and then communicate with providers in a transparent and easy way.

Today, we provide easy to use Secure Referral Portals that allow you to provide the information which is needed to assess the care of your patients and service users.

An example of RIVIAM's Secure Referral Portals for Surrey and Borders Partnership NHS Foundation Trust

Unique reference code for every referral

When you refer to a service using RIVIAM, you always receive an acknowledgement of your referral with a unique reference code. This code can then be used to send further information to a provider or to enquire about the progress of a referral.

Copy of every referral

On receipt of your referral, RIVIAM generates a PDF copy of the referral information you have provided. An email is sent to you within minutes of the referral being received. This email contains a link that enables you to download a copy of the referral.

“Using RIVIAM has meant we have a secure way of enabling everyone who needs to make a referral to us to be able to do so quickly, easily and safely.

This includes those who don’t have secure NHS email such as school nurses, voluntary workers, parents, carers and individuals themselves.” Stuart John Chuan, Deputy Clinical Director, Simplify Health ((the organisation which previously partnered with Forward Thinking Birmingham)