Secure Referral Portals
Customisable referral portal and forms collect sensitive information improving care delivery
- Healthcare
- Community health
- Community mental health
- Children's services
- Adult services
The secret to delivering an effective referral service is managing data, not paper. Secure Referral Portals enable the digital front door, speeding up referrals, creating efficiencies and enhancing patient engagement.
Branded providing a great experience
Portals are designed and branded to match your needs and remove the requirement for sharing paper forms whilst also ensuring data completeness. We deliver an optimum user experience with a focus on sustainability and accessibility.
Dynamic forms
Forms feature smart lookups and a decision-tree approach, ensuring the collection of accurate information from referrers. Referrers can also effortlessly request multiple services for a patient using a single form. Each service requested can be allocated to a service line once it's received in RIVIAM.
Using the latest integrations from NHS England
RIVIAM integrates the NHS FHIR® ODS Lookup service enabling referrers to easily search for and select the patient's GP practice.
By integrating with the NHS Spine Mini service, the patients details are automatically validated, ensuring greater data accuracy and reliability.
Received in real time
Seconds after the referrer completes the referral, it appears in the RIVIAM Workflow service ready for processing.
Automatic acknowledgement
When RIVIAM receives a referral, an email is automatically created thanking the user for their referral and includes a reference number. This reference number can then be used in future correspondence. Referrers also receive a link to allow them to download a PDF copy of the referral for their records.
More from Referral Management services
Service Directory
Enables professionals and citizens to find and make referrals to services in one step, saving time and improving care co-ordination
Workflow for your Single Point of Access
Manages referrals and improves care co-ordination, boosting productivity and eliminating backlogs
Email Processing service
Automates email processing into pathways, boosting productivity