Citizen / Patient Portal
Enhances people's engagement with their care and reduces Do Not Attends
People can take a more active role in managing their health by booking appointments and receiving communications from healthcare providers securely. This increases satisfaction and creates a more streamlined, efficient experience for everyone involved, improving outcomes.
Powerful appointment booking
People can effortlessly book, reschedule or cancel appointments and instantly access letters, messages and documents eliminating delays. Designed for accessibility, the portal is available as a web app or on iOS and Android.
Connectivity
RIVIAM integrates with HL7 Admission, Discharge, Transfer (ADT) clinical systems like TPP SystmOne™ and compatible Electronic Patient Records (EPRs), enabling people using the portal to book appropriate appointments and enjoy a seamless experience.
Track, manage and action referral waitlists
A key enabler for RIVIAM's Patient Portal, Waitlist technology offers a clear and organised view of patient and referral waitlists by appointment status, service area, priority, pathway and type of appointment.
Innovative approaches to patient engagement
More from Citizen / Patient Portal
People in control of their appointments
Easy to use, accessible portal for people to manage their own appointments
Waitlist management
Manage waitlists and appointments using RIVIAM's platform
Connecting Patient Portal to clinical system
RIVIAM provides a direct interface with the clinical system