Waitlist management
Manage waitlists and appointments using RIVIAM's platform
- Healthcare
- Community health
- Adult services
Waitlist functionality ensures people waiting for care receive the best possible experience and administrative staff can manage waitlists efficiently, including handling last-minute cancellations.
Manage waitlists optimally
Waitlists are organised by appointment status (booked, cancelled, ready to book, for management), service area, urgency, pathway and appointment type (initial or follow-up), with quick filters making it easy for users to find what they need.
Dashboards
Dashboards enable quick insights on where to focus to manage waitlists optimally.
Take action
Waitlist users can manage appointments on behalf of people.
More from Citizen / Patient Portal
People in control of their appointments
Easy to use, accessible portal for people to manage their own appointments
Connecting Patient Portal to clinical system
RIVIAM provides a direct interface with the clinical system