Immunisation team success

🎄 We've reached a milestone: half a million consents for our school-aged immunisation customers have been processed on RIVIAM between 1st September and 30th November. Only 10% of returned consents need to be reviewed by a clinician, 90% are automatically filtered by RIVIAM, enabling staff to focus on patient care. Our estimate – based on customer feedback – is that over this 3 month period our immunisation customers freed up and have been able to reprioritise staff triage time worth £1.3 million.

🎄 This summer, we worked hard and fast to deliver in 2 weeks an appointment booking and notifications service. This was for an integrated care partnership to manage COVID-19 vaccinations for vulnerable children aged 12-15.

🎄 An immunisations bookable service is also now live for some customers helping them increase access to and uptake of the flu vaccination.

Innovation for community customers

🎄 RIVIAM's new Service Directory extends our comprehensive referral management services. The directory can be initiated via TPP’s SystmOne™, where some information will be auto-completed in the referral form, or via an external website for citizens and professional referrers.

🎄 Throughout the year, RIVIAM has pursued our focus on NHS Digital integration. We have continued our partnership with EMIS Health and integration with TPP SystmOne™ and will soon have an interface with GP Connect. To help customers who work across multiple TPP SystmOne™ units, we launched the capability for RIVIAM users to conduct a federated search for a patient across all units, speeding up decisions.

🎄 We've joined PRSB's Standards Partnership Scheme. As we develop RIVIAM with the addition of Shared Care Plans, this will provide assurance that we've met the benchmark for a Digital Care and Support Plan.