Single view of a referral

Provides a single view of a referral linking information and actions to show progress

One place for all information and activity about a referral

The referral overview page provides a single place to understand the status of a referral. It is also the place where users will record activity and progress their work.

Referral navigator

Simple single view that shows what's happened to a referral on the pathway and how long it has taken

Timeline of events

Keep track of all referral activity with the timeline. Tracks activity for a referral in one place allowing everyone to know what has happened and is happening

Managing referrals along a pathway

RIVIAM manages referrals along a pathway using steps that create the journeys in a pathway

One referral allocated to multiple services

Allows a pathway to outcome a referral to one or more services

Checklist of tasks against a referral

Each pathway can have a set list of tasks that can be tracked and updated

Referral document library

A powerful feature of RIVIAM that allows any document type to be uploaded and managed including PDFs, images and video

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Single view of a referral

One place for all information and activity about a referral

The referral management overview provides key information about the performance of the referral including:

Referral navigator

Timeline of events

Managing referrals along a pathway

One referral allocated to multiple services

Checklist of tasks against a referral

Referral document library

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We want to hear from you